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Domino’s Website Accessibility Petition Denied

Wood-fired pizza sliced and ready to eat

Monday saw the Supreme Court hand down an order denying a petition from pizza giant Domino’s to hear whether its website is required to be accessible under the Americans with Disabilities Act (ADA). The decision could have widespread ramifications and is a major win for disability rights advocates, who have argued that people who are disabled could be denied access to large swaths of the American economy if businesses do not have accessible websites.

The case originated after a blind California man, Guillermo Robles, sued the pizza chain when he was unable to order food through the Domino’s website and the Domino’s mobile app, despite using screen-reading software.

According to the ADA, buildings open to the public must be accessible to people with disabilities. Nevertheless, the argument over whether this right extends to digital platforms and other nonphysical spaces has raged fiercely in the past several years, with Domino’s arguing that the ADA should not apply to online platforms that were not envisioned when the 1990 law was passed.

However, if companies were not required to make their digital platforms accessible, then people with disabilities would be unable to take care of basic tasks like paying bills, managing their bank accounts, and ordering household essentials. With the lower court ruling left in place by the Supreme Court, Domino’s will be left to fight accessibility arguments in court.

The case is known as Domino’s Pizza v. Guillermo Robles, No. 18-1539.

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